Privacy Policy

At Garden Glory Sales, we believe your gardening journey should be as secure as it is beautiful. This policy explains how we protect and handle your personal information when you visit flowershrubs.com or purchase our plants, from container shrubs to climbing perennials.

1. Information We Collect

To provide our gardening services, we collect:

• Order Information: Name, contact details, shipping address (for delivering your plants and trees)
• Payment Details: Card type and last digits (processed securely via encrypted payment gateways)
• Account Data: If you create an account (username, password, order history)
• Technical Information: IP address, browser type, device information
• Preferences: Your plant interests (like bedding plants or evergreen climbers) to improve recommendations

2. How We Use Your Information

Your data helps us cultivate better service:

• Process orders for our plants and trees
• Provide customer support for your gardening queries
• Improve our website and product offerings
• Send relevant gardening tips and offers (with your consent)
• Prevent fraud and ensure transaction security
• Comply with legal obligations regarding plant exports

3. Data Sharing & Disclosure

Like carefully pruned shrubs, we limit data sharing:

• Shipping Partners: Only necessary delivery information for your plant orders
• Payment Processors: Secure transaction handling (PayPal, card processors)
• Legal Requirements: When required by UK or international law
• Business Transfers: If ownership of Garden Glory Sales changes

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your data like prized perennials:

• Secure servers with 256-bit SSL encryption (same as our checkout)
• Regular security audits of our systems
• Payment data is never stored on our servers
• Data retention only as long as necessary for gardening business purposes

5. Your Rights

You have control over your information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate details
• Deletion: Request removal under certain conditions
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking

Our website uses cookies to help your browsing experience blossom:

• Essential Cookies: For shopping cart and checkout functionality
• Performance Cookies: Help us improve site performance
• Preference Cookies: Remember your plant preferences
• Marketing Cookies: Show relevant gardening ads (with consent)

You can manage cookies through your browser settings or our cookie consent banner.

7. International Transfers

As we ship plants globally (excluding parts of Asia and remote regions), your data may be transferred internationally with appropriate safeguards.

8. Policy Updates

We may update this policy as our business grows. Significant changes will be notified to customers.

Thank you for trusting Garden Glory Sales with your gardening needs and personal information. We’re committed to protecting your privacy as carefully as we nurture our plants.